Support
We're a small team and we read everything.
Need a hand? Email support@slidepal.app and we'll get back to you. Including your username and what happened helps us sort it out faster.
Report or block someone
Open the profile of the person you want to deal with, tap the more (•••) button, and choose Report or Block. Blocking hides them from you immediately and removes any conversation between you. Reports are reviewed and we act on ones that break our rules.
Delete your account
Go to Settings → Delete Account in the app. This permanently removes your profile, photos, and messages. You can also email us at support@slidepal.app from your account email and we'll handle it for you.
I'm not seeing anyone nearby
SlidePal shows people around your current area, so make sure location access is on (Settings → SlidePal → Location) and try widening your search or moving the map. New people show up as more join near you.
Change my photos or socials
Tap your profile, then edit it to swap photos, update your emojis, or change which Snapchat, Instagram, or TikTok handles are shown.
Who can see my profile
When you're discoverable, people near you can see your profile, photos, and any socials you've added. You control your socials, and you can report or block anyone at any time.
Something else
Email support@slidepal.app with a bug, an idea, an account question, anything. We'd rather hear it.